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WhatsApp CRM API

WhatsApp CRM API

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Open-source WhatsApp REST API engine and web CRM dashboard for bulk broadcast scheduling, webhook streaming, and AI auto-replies.

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⓪ Overview
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✦ Features
⚖ Pros & Cons
◎ Use Cases
⚉ Who's it for
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ℹ️Tool Info
💳 PRICING
Free
•100% Free Open Source: MIT licensed software hosted on GitHub with zero software fees, zero user seat caps, and unlimited REST API usage.
🌐 INDIA SUPPORT
India Yes (Web & Mobile App)
🕒 LAST UPDATED
27 Aug 2026
💡What is WhatsApp CRM API?

WhatsApp CRM API is an open-source WhatsApp backend REST API gateway and web CRM dashboard built under the MIT license. It combines a self-hosted API service with a web CRM interface for managing customer contacts, executing bulk broadcast campaigns, streaming webhooks, and running AI auto-replies.

⚡WhatsApp CRM API's key features
✓Open-source WhatsApp REST API engine and web CRM dashboard in one project
✓100% free MIT-licensed open-source software with zero recurring license fees
✓Bulk broadcast manager sending scheduled updates to customer contact lists
✓AI auto-reply integration connecting LLM APIs to answer incoming chats
✓Webhook event engine forwarding incoming WhatsApp messages to external services
✓Contact management database storing user profiles, custom fields, and deal tags
✓REST API endpoints for sending text messages, media files, and checking delivery
✓QR code authentication web dashboard pairing WhatsApp numbers quickly
✓Self-hosted deployment tools for Node.js and Docker server environments
✓Real-time message logging tracking delivery receipts and API status codes
🎯Use Cases
→ Building a self-hosted WhatsApp CRM dashboard for managing customer lead pipelines
→ Sending bulk broadcast announcement updates to opt-in customer contact lists
→ Connecting incoming WhatsApp customer chats to AI model APIs for automated replies
→ Integrating custom web applications and e-commerce stores to WhatsApp via REST APIs
→ Creating private, zero-subscription WhatsApp customer support dashboards
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⚖️Pros & Cons
✅ PROS
  • 100% free open-source software with zero recurring user or license costs
  • Combines a REST API backend engine with a visual web CRM contact dashboard
  • Supports bulk broadcast campaigns and automated AI response configurations
  • Self-hosted server deployment guarantees complete customer data privacy
  • Clean JavaScript/Node.js codebase designed for easy custom extension
❌ CONS
  • Does not include a visual drag-and-drop flow builder interface
  • Bulk broadcast engine requires manually formatting contact CSV lists
  • Lacks native live chat agent assignment routing
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👥Who Is It For?
•Developers
•Sales leads
•Technical small businesses
•Agencies
•Automation engineers
•Self-hosting leads
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