Picky Assist

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Omnichannel automation platform offering a permanent free plan with 5,000 interactions/month, WhatsApp, AI Mate, API access, and WhatsApp Commerce.

FreemiumWhatsapp Automation Toolspicky assistfree omnichannel automation5000 free interactions

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◎ Use Cases

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ℹ️Tool Info

💳 PRICING

Freemium

•Free Tier: ₹0/mo forever (2 users, 500 contacts, 5,000 interactions/mo, API access, AI Mate & WhatsApp Commerce).

•Starter Tier: ₹2,499/mo (Higher interaction volume & CRM features).

•Growth & Scale Tiers: Enterprise capacity.

•Meta API Fee Note: Meta’s official WhatsApp Cloud API conversation fees for business-initiated messages are billed separately by Meta.

🌐 INDIA SUPPORT

Yes (Web & Mobile App)

🕒 LAST UPDATED

27 Aug 2026

💡What is Picky Assist?

Picky Assist is an enterprise-grade omnichannel automation and conversational AI platform designed to unify WhatsApp, SMS, Web Chat, and social channels. Picky Assist features a permanent ₹0/month Free Forever plan that includes 2 user seats, 500 contacts, 5,000 interactions per month, API access, AI Mate assistant, and WhatsApp Commerce tools. Picky Assist enables small businesses and growth teams to build automated chatbot flows, process e-commerce orders, and integrate external software via REST APIs.

⚡Picky Assist's key features

✓Omnichannel automation engine connecting WhatsApp, Web Chat, SMS, and email

✓Permanent ₹0/month Free Forever plan providing 5,000 monthly interactions and 2 seats

✓AI Mate assistant integration generating automated responses to customer queries

✓WhatsApp Commerce module displaying product catalogs and managing cart orders

✓Visual chatbot flow builder setting up complex conditional routing and keyword triggers

✓REST API and Webhook integration connecting external CRMs and databases

✓Multi-user live chat team inbox managing customer conversations across agent seats

✓Contact management database storing user profiles, custom fields, and deal tags

✓Broadcast campaign manager scheduling targeted promotional announcements

✓Analytics dashboard tracking interaction volume, message delivery, and sales

🎯Use Cases

→Building automated WhatsApp lead qualification and customer support chatbot flows

→Displaying e-commerce product catalogs and taking orders directly inside WhatsApp

→Integrating custom business software and CRMs via Picky Assist REST APIs

→Managing multi-channel customer service inquiries inside a shared team inbox

→Sending scheduled promotional broadcast updates to targeted customer contact lists

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⚖️Pros & Cons

✅ PROS

Permanent ₹0/month free-forever plan includes a generous 5,000 monthly interaction limit
Includes WhatsApp Commerce catalog features and AI Mate assistant on free accounts
REST API access allows technical teams to integrate custom webhooks and CRMs
Supports multi-user team collaboration with 2 free agent seats included
Enterprise-grade infrastructure ensures high deliverability and system stability

❌ CONS

Free plan is capped at 500 contacts and 2 user seats before requiring paid upgrades
Navigating the extensive feature set has a slight learning curve for beginners
Meta’s official WhatsApp Cloud API conversation fees for business-initiated messages are billed separately by Meta

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